In this course you will learn the basics of routing phone numbers and creating simple dialplans in RingPlan.

In this lesson we will add on to our previous dialplan where we setup an inbound queue and add a time condition to decide if we want to ring the phones based on "is it business hours" and/or "is it a holiday".

In this course you will learn how to setup a basic inbound queue.  

In this course you will learn how to route a phone number to an extension.